I got the use the system yesterday and loved it. The documenting function that generates the PDF report is particularly cool and useful.
The system has been one of the best field service aids that I have purchased. Previously we had to share HART communicators and we only had two. There are six people in our organization that do the majority of field work, so we were priority shipping the communicators all over the country. The DevCom2000 software and HART modem bring the system price to the level where everyone in a field service organization can have one. Great product, great support!
Used every day since purchase. Very useful!
A lot of the devices I check out are not in easily accessible areas on the skid. That makes the HART Bluetooth modem especially appealing. I can climb up to the device, connect it up and it enables me to keep my computer on the ground and not in awkward positions. Since my laptop is my livelihood, keeping it safe, sound, and secure is very important.
Your service is very good and your ability to make the customer feel like they are important goes beyond most of the vendors that I deal with.
Searched on the web and decided to take a chance with getting something to do HART on my PC instead of having to lug around a HART communicator. We are a Systems Integrator that performs field commissioning all over the world. My main expertise is PLC programming and field commissioning. I have to lug around cables, tools, laptops, etc. and the DevCom2000 software and HART modem work out well for me when I do checks from devices back to the PLC. Since traveling with tools and equipment by airline is a hassle these days, this system has filled a big void without requiring additional baggage.
Nice product. Easy to use!
I want to thank ProComSol because the factory support I have received has been outstanding. This is one of the things that I like to tell everyone when showing the system because good factory support is becoming harder to obtain. Keep up the good work!
My company has several of the systems now and they become a HOT item when going out to the field. It has saved us many hours of checkout/startup time.
The system has been one of the best field service aids that I have purchased. Previously we had to share HART communicators and we only had two. There are six people in our organization that do the majority of field work, so we were priority shipping the communicators all over the country. The DevCom2000 software and HART modem bring the system price to the level where everyone in a field service organization can have one. Great product, great support!
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